Skipping Boring Navigation Messages to Talk Directly to Customer Care on a IVR

Tags: , ,
Posted Under: Hacks, Mobile, Tips and Tricks

Whenever we dial some customer care or enquiry number we are greeted with long and boring series of navigational commands “Press1 to do this, 2 to do that and more. .. “ , now if you are a regular caller that hurts but with some clever use of DTMF tones signals knowledge we can trick the IVRs machine and can quickly navigate to wherever we wish inside a menu .image

 

Suppose You have to dial 131 for train enquiry which asks you further to press 2,3,1 to reach to the specific menu, then to automate this sequence  131 –> 2>3>1  we can use the (*) key on the mobile phone keypad to generate ‘p’ symbols (On Nokia sets  repeatedly press * to get a ‘p’ symbol  , while on Sony Ericsson keep the * key pressed to get a ‘p’ )

image

So now, just dial 131p2p3p1 for the above sequence of dialling 131 and then entering 2>3>1 to reach the menu without listening to all that gibberish .

Hope this makes you tech life easier and faster .


This entry was posted on Thursday, July 2nd, 2009 and is filed under Hacks, Mobile, Tips and Tricks. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

Leave a Reply

See What others were Looking For !!

2h (1),idea customer care talk (1),techstroke (1)